Listen Like a Pro, Deliver Like a Partner
Before discussing solutions, ask clients to walk you through their day and the moment your work intersects it. Summarize what you heard, then ask, “What would make this a home run for you?” Share your favorite question in the comments so others can borrow it on their next discovery call.
Listen Like a Pro, Deliver Like a Partner
Use three layers: purpose, audience, success. Try, “What must be true to call this successful?” and “Who will be unhappy if we miss X?” Capture answers in a short confirmation note. If you have a go-to question that unlocks scope, post it below for fellow freelancers.
Listen Like a Pro, Deliver Like a Partner
End every meeting with a two-minute reflection: restate objectives, constraints, and next steps in your words. Say, “Did I capture that correctly?” This tiny habit prevents drift and builds trust. Want a summary template? Subscribe, and we’ll send a fill‑in‑the‑blanks version you can reuse.